Terms of Service

Welcome to RAVN

Hey there! This website, ravn.ink, is run by RAVN—a clothing brand straight out of Badulla, Sri Lanka. When we say "we," "us," or "our," we mean RAVN. By visiting our site or buying from us, you’re tapping into our "Service," and that means agreeing to these Terms of Service (or just "Terms"). These rules, along with any linked policies (like our Privacy Policy and Refund Policy), apply to everyone—browsers, customers, vendors, you name it.

Take a minute to read through. Using our site or services means you’re on board with these Terms. Don’t agree? No hard feelings, but you’ll need to step away from the site. Any new features we roll out will fall under these Terms too. We might update them now and then—check back here for the latest version. If you keep using the site after changes, that’s your green light to the updates.

1. Who Can Use Our Services

To roll with us, you need to be at least 19 (the age of majority in Sri Lanka) or have permission from a guardian if you’re letting minors use the site under your watch. No funny business—don’t use our stuff for anything illegal or shady, like breaking copyright laws or spreading viruses. Break these rules, and we’ll cut off your access faster than you can say "oversized tee."

2. The Basics

We can say "no thanks" to anyone, anytime, for any reason—it’s our call. Your content (not payment info) might zip around unencrypted across networks, tweaking as needed to play nice with tech. Payment details? Always locked down with encryption. Don’t copy, sell, or mess with our Service without our written OK. Headings here are just for kicks—they don’t change the rules.

3. Info on Our Site

We try to keep things accurate, but we’re not perfect. Stuff on our site—like product details or prices—might not always be spot-on or up-to-the-minute. It’s for general info, not life-or-death decisions. Check elsewhere if you need the full scoop. We can tweak the site anytime, but we’re not on the hook to update it constantly—you’re in charge of keeping an eye out for changes.

4. Price & Service Changes

Prices can shift without warning. Same goes for our Service—we might tweak it, pause it, or drop it anytime. No heads-up required, and we’re not liable if that throws you off.

5. Our Products

Our gear—like backprinted oversized T-shirts—might pop up on our site (ravn.ink) or social media (Instagram: @raven.noir_co, Facebook: @raven.noir.co, WhatsApp: 078-426-9882). Stock’s limited, and returns or exchanges follow our Refund Policy (https://ravn.ink/refund-policy). We do our best to show colors and designs right, but your screen might see it differently. We can limit who buys, how much, or where we sell, and we can change or ditch products whenever. No promises that everything will blow your mind—quality’s on you to judge.

6. Orders & Billing

We can nix any order if something’s off—too many tees, same account, whatever. If we cancel, we’ll try to ping you via email, WhatsApp (078-426-9882), or whatever info you gave us. Keep your billing details fresh and legit so we can process your order and reach you. More on returns? Check our Refund Policy (https://ravn.ink/refund-policy).

7. Third-Party Tools

We might hook you up with tools like payment gateways or messaging apps. They're "as is"—no warranties from us. Use them at your own risk, and check their terms. We're not responsible if they glitch. For communications via WhatsApp, we comply with WhatsApp's Business Messaging Policy in all our interactions.

8. Third-Party Links

You might find links to other sites or services on our pages. We don’t control or vouch for them. Any issues with those? Take it up with them—we’re not on the hook.

9. Your Feedback

Got ideas or comments? Send them our way via email, WhatsApp, or socials, and we can use them however we want—edit, share, you name it—no strings attached. We don’t have to keep them secret, pay you, or reply. We might zap anything shady or illegal, but it’s your job to keep it clean and legal. You’re on the hook for what you say, not us.

10. Your Data

How we handle your info is covered in our Privacy Policy (https://ravn.ink/refund-policy). That’s the rulebook for personal details you share with us.

11. Oops Moments

Typos or mix-ups might sneak onto our site or socials—prices, shipping, availability, you get it. We can fix them or cancel orders if they’re off, even after you’ve hit "buy." No duty to update everything unless the law says so.

12. What You Can’t Do

Don’t use our site to:

Break laws or push others to.
Mess with our rights or anyone else’s.
Harass, scam, or spam.
Drop viruses or hack us.
Be creepy or shady.

Step out of line, and we’ll boot you from the Service.

13. No Guarantees

Our Service isn’t flawless—it might hiccup or lag. It’s “as is,” so use it at your own risk. We’re not liable for any headaches, lost cash, or drama from using our stuff, even if we knew it could happen. Sri Lankan law limits what we can dodge, but our liability’s capped as far as it lets us.

14. Covering Us

If someone comes after us because you broke these Terms or a law, you’ll step up—cover our backs, including legal fees. Deal?

15. If It Doesn’t Work Out

Any part of these Terms that’s illegal or void gets trimmed out, but the rest holds strong. You can ditch these Terms by telling us or walking away. We can end it if you mess up—debts still stick, though.

16. The Full Deal

This, plus our posted policies, is the whole agreement—no old chats or promises count unless they’re here.

17. Sri Lankan Rules

These Terms follow Sri Lanka’s laws—any disputes play out under them.

18. Updates

We can tweak these Terms anytime—new version lives here. Keep using our stuff after a change? You’re in.

19. Hit Us Up

Questions? Reach out:

Email: [email protected]
WhatsApp/Phone: 078-426-9882
Address: RAVN Clothings, No 4/6, 1st Lane, Kanupelella, Badulla, 90000, Sri Lanka

Last Updated: March 23, 2025